Privacy Policy
Last Updated: March 15, 2025
At Qyrvexio Nyv, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our services. We operate in compliance with Belgium's data protection laws, including the General Data Protection Regulation (GDPR) and Belgian Privacy Act.
Who We Are
Qyrvexio Nyv is an educational platform focused on helping individuals develop better investment habits. Our office is located at Sintbaafskouterstraat 129, 9040, Belgium. We're committed to transparency about how we handle your data.
For any questions about this policy or how we handle your information, you can reach us at [email protected] or call +3243436041.
Information We Collect
We collect different types of information depending on how you interact with our platform. Here's what that looks like in practice:
Information You Provide Directly
- Name and contact details when you sign up for our learning programs
- Payment information when you enroll in courses
- Educational background and investment experience during registration
- Questions and feedback you submit through our contact forms
- Progress data as you complete course modules
Information Collected Automatically
When you visit qyrvexionyv.info, we automatically gather certain technical information:
- IP address and browser type
- Pages you visit and time spent on our site
- Device information and operating system
- Referring website or search terms used
- Course completion rates and quiz results
How We Use Your Information
Your data serves specific purposes that directly relate to providing you with quality educational content. We're not in the business of selling your information or using it for unrelated marketing.
Primary Uses
- Delivering course content and tracking your learning progress
- Processing enrollment and payment transactions
- Sending course updates and educational resources you've requested
- Responding to your questions and providing support
- Improving our course materials based on completion data
- Meeting legal requirements under Belgian and EU law
Communications
We'll email you about courses you're enrolled in, upcoming program dates, and changes to our services. You can opt out of promotional emails anytime, but we'll still need to send you essential information about courses you've purchased.
Legal Basis for Processing
Under GDPR, we need a lawful reason to process your personal data. Here's what applies to different situations:
| Processing Activity | Legal Basis |
|---|---|
| Course enrollment and delivery | Contract performance |
| Marketing communications | Your consent |
| Website analytics | Legitimate interest |
| Legal compliance reporting | Legal obligation |
Sharing Your Information
We don't sell your personal data. Period. But we do work with service providers who help us run our platform, and they might access your information in limited ways.
Service Providers We Work With
- Payment processors for handling course enrollment fees
- Email service providers for sending course materials
- Cloud hosting services for storing course content
- Analytics tools to understand how people use our site
These providers are contractually required to protect your data and can only use it for the specific services they provide to us. They're mostly based in the EU, but when we work with providers outside the European Economic Area, we ensure appropriate safeguards are in place.
Your Rights Under Belgian and EU Law
GDPR gives you significant control over your personal information. Here's what you can do:
Access and Correction
You can request a copy of all personal data we hold about you. If something's wrong or outdated, you have the right to have it corrected. Just email [email protected] with your request.
Deletion
You can ask us to delete your information, though we might need to keep certain records for legal or accounting purposes. For example, we're required to maintain transaction records for seven years under Belgian tax law.
Data Portability
Want to take your course progress data to another platform? You can request it in a commonly used format.
Objection and Restriction
You can object to certain types of processing or ask us to limit how we use your data while we resolve a dispute about accuracy or processing grounds.
Withdraw Consent
For processing based on your consent, you can withdraw it anytime. This won't affect any processing we did before you withdrew consent.
Data Security Measures
We use industry-standard security practices to protect your information, but no system is completely foolproof. Here's what we do:
- Encryption for data transmission and sensitive stored information
- Regular security audits and vulnerability testing
- Access controls limiting who can view your data
- Secure backup systems with encrypted storage
- Staff training on data protection requirements
If we experience a data breach that affects your information, we'll notify you and the Belgian Data Protection Authority within 72 hours of discovering it.
Data Retention
We don't keep your information longer than necessary. Here's our general approach:
Active Users
While you're enrolled in courses or actively using our platform, we maintain your complete profile and learning records.
Inactive Accounts
If you haven't logged in for three years, we'll send you an email asking if you want to keep your account. No response means we'll delete non-essential data while keeping transaction records for legal compliance.
After Account Closure
When you close your account, we delete most personal data within 90 days. We keep anonymized analytics data and transaction records as required by Belgian accounting laws.
Cookies and Tracking
We use cookies to make our website work properly and understand how people use it. You'll see a notice when you first visit explaining what cookies we use and asking for your consent where required.
Types of Cookies We Use
- Essential cookies that make the site function properly
- Analytics cookies to understand site usage patterns
- Preference cookies to remember your settings
You can control cookies through your browser settings, though some site features might not work if you disable them entirely.
Children's Privacy
Our services are designed for adults making their own investment decisions. We don't knowingly collect information from anyone under 16. If you're a parent and believe your child has provided us with personal information, contact us immediately so we can delete it.
International Data Transfers
Your information is primarily stored on servers within the European Union. When we work with service providers outside the EU, we ensure they meet GDPR adequacy requirements or have appropriate safeguards like Standard Contractual Clauses.
Changes to This Policy
We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website. The "Last Updated" date at the top shows when the current version took effect.
Complaints and Supervisory Authority
If you're not satisfied with how we've handled your privacy concerns, you have the right to file a complaint with Belgium's Data Protection Authority (Gegevensbeschermingsautoriteit/Autorité de protection des données).
You can reach them at:
- Website: www.dataprotectionauthority.be
- Email: [email protected]
- Address: Rue de la Presse 35, 1000 Brussels, Belgium
We'd appreciate the chance to address your concerns directly first, but you're free to contact the authority at any time.
Contact Us About Privacy
Questions about this policy or how we handle your information? We're here to help.
Email: [email protected]
Phone: +3243436041
Mail: Qyrvexio Nyv, Sintbaafskouterstraat 129, 9040, Belgium